FAQ

Booking an appointment

How do I book my appointment?
You can make an appointment by phone, email, or book online. The easiest way to secure future appointments is to book after your completed service before leaving the salon.

CONTACT ME

Arrival

Where do I park?
The driveway of 55 Hillcrest Drive is dedicated Salon parking on the right hand side. There is also free parking on the street, if needed.

Can I walk right in?
Yes, please, let yourself in, no need to ring the doorbell.

What can I bring into the Salon with me?
You are now able to bring your personal belongings into the Salon with you. Remember to have your calendar for booking your next appointment. 

Are you still operating the outdoor salon in the dome?
After three years of outdoor service, Chez Allison has decided to no longer offer this option.

 

Payment

What kind of payments to you take?
Cash, debit card, cheque, e-transfer, and Chez Allison gift certificates are all accepted. 

 

Masks

Do I need to bring my own mask?
You have two choices:

  1. You may wear your own fKN95 or doubled up disposable surgical masks that has NOT been worn on any errands before coming to the Salon.
  2. I am happy to provide 3 ply disposable masks or cloth masks in sizes kids, S, M, L, XL, or a polypropylene insert at no charge.

 

Services

What services do you provide?
Chez Allison provides services for all genders and ages. This includes cuts, colour, highlights, blow dry/sets, up-dos, hair and scalp treatments, smoothing treatments and eyebrow tinting. 

LEARN MORE

Can I purchase products on your site?
Yes! You can choose from a full range of hair, body and skin care products along with styling tools and more.

Please note when checking out that the taxes are given as "estimated taxes" before your final total is calculated to reflect the software's practice of adding tax based on your address location.

SHOP NOW

 

COVID Protocol

What changes do you implement for COVID safety?

Measures include pre-screening questionnaire, mandatory mask wearing, prohibiting removal of masks of masks for face services such as beard trims, and professional grade HEPA filter in salon space.

Windows are open weather permitting. 

 

Will you be providing shampooing and blow drying in the Salon?

I am now offering both shampooing and blow dry services for guests, and feel safe with this decision thanks to my professional grade HEPA filter system in the Salon.

Other options are the hood drier, or receiving a dry haircut, where you come with clean dry hair.

How will you determine a flattering cut for my face when I am wearing a mask?

For first-time clients, Chez Allison offers virtual consultations through Zoom video chat prior to your first appointment.

LEARN MORE

Are you fully vaccinated?
 
Yes, Pfizer all times as follows
May 21, July 13th, December 25th, 2021,

August 6th, November 20, 2022

March 12, December 2, 2023

June 8, 2024

 

 

HAPPY CLIENTS

Before finding Chez Allison I experienced anxiety around getting my hair done, but Allison’s nurturing energy dissolved that.  Be my hair long, short, undercut, balayaged or a special-occasion look, Allison has always delivered. I go out of my way to have my hair done in her wonderful, relaxing environment, and recommend you do, too!

Emily, 20 years old, Student-University of Waterloo

I’ve been a client of Allison’s for years, for one reason only — Allison! Each appointment, she takes time to ask questions about my needs, wants and the direction we want to take my hair, which intimately reflects my own changing life, self image and emotions. She’s an exceptional stylist and colourist with an artistic eye, proving art and emotion go hand in hand when it comes to hair. I highly recommend Allison for any and all of your hairdressing needs.

Julia, Vice President of Marketing

I used to hate getting my hair cut, and now I look forward to it. Allison creates such a warm, welcoming, and peaceful environment for all her clients you might not even notice that you are in the hands of a truly skillful and talented professional. Through the last 20 years of varying degrees of balding and greying, she's always kept me looking good.

P, Male, Lawyer

My husband and I have been exceptionally pleased with Chez Allison’s services, where top priority is her customers. She continually implements ways to make her guests feel important be it through the use of natural products, taking courses, suggesting new styles or offering a soothing cup of tea. While her COVID protocols make us feel very safe, getting our hair done in the “Beauty Dome” surrounded by beautiful gardens is truly a peaceful, relaxing and spa-like experience.

The Malcolms, Retired, Seniors